Dynamics 365 Field Service Mobile App Offline

The field service mobile app is specifically crafted to the field service worker s needs with features such with robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity.

Dynamics 365 field service mobile app offline.

The dynamics 365 mobile offline feature utilizes azure to make data available for offline use. 8 minutes to read. The app will be managed in the same way that any model driven app is. The field service mobile app gives field technicians the information they need to get to a customer location and complete work orders quickly.

Today microsoft released the field service mobile 2020 model driven app. Dynamics 365 for field service provides the cross platform multi device field service mobile application that is specifically crafted to the field service worker s needs. Robust offline capabilities allow field service workers to continue accessing and interacting with the data that they need when visiting remote destinations without internet. Meaning a copy of your data capable of being synchronized offline will be held in the azure cloud.

The field service mobile app is specifically crafted to the field service worker s needs with features such with robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Mobile offline allows your users to use the dynamics 365 for phones app in offline mode to interact with their data even when they are not connected to the internet. Set up mobile offline synchronization to allow users to work in offline mode on their mobile device. Offline profiles are configured within the standard offline mobile profiles.

Before field technicians can use the field service mobile app a customer engagement administrator needs to install the field service mobile configuration tool and related mobile project. The mobile app makes use of a sql azure database to download the data to a local database. This is a huge step forward and a couple of things to call out that will make everyone s life easier.