Request a replacement key or card for your prepayment meter.
Edf energy contact number moving home.
Once you ve registered you can.
If you change your phone number.
Change your direct debits.
Tell us you re moving so you can take us with you.
0333 009 6999 warm home discount enquiries mon fri 8am to 8pm.
Need help setting up electricity and gas in your new home.
0800 269 450 energy efficiency enquiries mon fri 8am to 8pm and saturday 8 30am to 2pm.
If you ve moved into a new house where edf supplies energy get in touch and we ll set everything up for you.
If we do supply your new address you can tell us if you d like to take your edf energy tariff with you.
Contact telephone number.
Renewing your energy tariff with us mon fri 8am to 8pm and saturday 8am to 2pm.
We ll need to know the date you re moving and your new address.
We ll use this to see if we already supply your new address.
Send us meter readings.
Let your energy supplier know so that you get correct billing for both places.
Priority services helpline mon fri 8am to 8pm and saturday 8 30am to 2pm.
Edf will cut off your energy account on the day you move out and will contact you within 72 hours of your move to set you up in your new property.
We also have a dedicated advice page for those struggling to pay.
You can use the form on or after your move as well as up to 35 days before you move.
It s important to let us know when you move home so you only pay for the energy you use we know where to send your refunds and you don t pay someone else s debt.
Mon to fri 9am to 5 30pm.
Look at and pay your bills.
If we don t supply it we ll help you set up a new edf energy account for your new home.
Update your details e g.
Please use this form to request a new key or card for your prepayment meter.
Contacting your energy company might not be top of the list to do on moving day but it s a great way to log this information.
If you ve not yet registered for myaccount it only takes a couple of minutes you ll need your edf energy account number handy.
What would you like a quote for.
Our live chat advisers are here 24 7.
0333 009 7010 debt.
Customers on a prepayment meter or moving in to a property with a prepayment meter will have to call edf.
Choose a topic for help and contact options for coronavirus covid 19 help and advice and how to best manage your energy account during this unprecedented time see our dedicated faqs page.
Please note this form is for non urgent requests as it will take around 3 working days to receive it in the post.
