Common problems addressed by the customer care unit that answers calls to 800 895 4999 include setup service book appointment change appointment meter reading cancel service and.
Excel energy customer service.
The survey is designed to measure your entire experience so please look for it at the conclusion of your visit.
Simply mail your payment and bill stub to the address above.
Get help that s personalized to fit the needs of your business on energy savings and energy efficiency.
Is there a fee to complete a start stop or transfer of service.
You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.
The survey is designed to measure your entire experience so please look for it at the conclusion of your visit.
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Do you offer payment assistance programs.
We include a pre addressed return envelope with your monthly bill.
Mail enclose your payment and bill stub add a stamp and drop it in the mailbox.
For installing and connecting service at a newly built location whether it s residential or commercial begin here.
Start your service now and find all you need to begin a new residential or commercial account.
What is my estimated timing for creating and completing a start stop or transfer service request.
Top 5 most asked questions.
Visit our customer support page.
Call before you dig.
When should i provide notice of my move.
Thank you for visiting xcel energy.
Thank you for visiting xcel energy.
New xcel energy connection.
You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.
Box 9477 minneapolis mn 55484 9477.
If you are experiencing other issues with gas service such as possible gas pressure issues damage to the gas meter a noisy gas meter etc we also ask that you call us at 800 895 2999 to report the issue.
How do i report an electrical outage.
Your support id is.
New to xcel energy.
To pay your bill via u s.